Shipping Policy

Shipping

We strive to deliver products purchased from suryaincense.com in excellent condition and in the fastest time possible. Delivery charges as applicable may be charged for your orders.

With every order, you will receive an e-mail containing the details of the order placed by you. Once we ship the product(s), you will receive another e-mail containing the shipping details. Kindly note that the AWB [delivery tracking codes] might take time from the courier end to get updated although the package could have been picked up by the courier.

Delivery

We process all deliveries through reputed couriers.

If there is no courier service available in your area, we will ship your product(s) via India Post's Book Post or Speed Post or Parcel service(s).

We ship your product(s) within 2 working days, from the date of your order, for deliveries in India. The estimated time of delivery may vary from 3 to 7 working days to all the areas serviced by reputed couriers. For other areas, orders will be sent by India Post's Book Post or Speed Post or Parcel service(s), which may take 1 to 2 weeks time depending on the location and the delivery policy of the India Post. Business days exclude public holidays and Sundays.